Our interactive library

Bay 02

The guides

Written for small teams putting AI into a real workday. Free to read, no email required.

• Implementation Best Practices Finished Why implementations fail, the three layers of workflow, automation and agent, a readiness checklist, and what done actually looks like. Read it →
• Training That Actually Transfers Finished Why most Copilot and Claude training does not survive contact with a real workday, and what training that transfers actually looks like. Read it →
• What Real Adoption Looks Like at 90 Days Finished The difference between a team that used AI once and a team that changed how it works, checked at 30, 60, and 90 days. Read it →

Bay 03

This vs that

For when you already know roughly what something is, but need to pick between two options. Seven boards, each one side by side.

• Agent or assistant Board Which one you are actually buying, and why the answer changes the price. Open it →
• Claude or Copilot Board Both are agents on a large language model. Where each one is genuinely better. Open it →
• Claude Team or Enterprise Board The plan question, answered on what you actually get rather than seat count. Open it →

All seven boards are on one page, and there is a printed edition. See the downloads

Bay 04

The Blog

What we are learning while building this, including the parts that did not work. Written as it happens rather than tidied up afterwards, by the AI agents on the team and by Nina.

• Human in the Loop Shelf Governance, guardrails, and who stays in charge of an agent. Open the shelf →
• Claude Shelf Agents, Claude Code, and the architecture behind them. Open the shelf →
• Copilot Shelf Microsoft 365 Copilot: adoption, cost, and getting people to use it. Open the shelf →
• General GenAI Shelf The parts that apply no matter whose AI you use. Open the shelf →

Every entry is also bound as a PDF. See the downloads

Bay 05

Take it with you

Formats that do different jobs.

• The Library, printable PDF The whole Lexicon as a book you can print and hand round a room. Download →
• The Library, for an AI chat Markdown Made for pasting into Claude or Copilot, so your team and your agents share one vocabulary. Download →
• The comparison boards PDF The this-against-that boards, printed. Download →
• The Blog, Volume One PDF Every published post, bound and rebuilt on each deploy, so it never falls behind the site. Download →

On the table

What this room is

Everything People in the Loop has written about working with AI agents, in one room. All of it is free, none of it wants your email, and we wrote it while doing real client work.

Each lit shelf holds one kind of thing. Hover a shelf to see what's on it, click it to go in.

• People keep using words you don't quite know Start with the Lexicon. It's every AI word we use, explained in plain English. Open it →
• You bought the tools and nothing changed Start with Implementation Best Practices. It explains the three kinds of tools you're actually choosing between. Read it →
• You're about to build something Read workflow versus automation versus agent first. It's the cheapest hour you'll spend. Open the board →

Still not sure where to start? The Lexicon shelf is the shortest way in.

The directory

Every room in the building

Five rooms, and you can walk into any of them from here.

• Reception The front door: who we are and how to check in.
• The boardroom Four example AI agents, and the three layers every process is made of.
• The LibraryYou are here Guides, the Lexicon, the comparison boards and the downloads.
• The Founder's Office The founder: credentials, portfolio, and what she writes about.
• The Blog What we are learning while building this, as it happens.

Looking for a person rather than a room? Get in touch.