Founder
20+ years in enterprise training and technology adoption. Trained 20,000+ employees on Microsoft Copilot at Fortune 500 scale. Builds real, production Claude implementations today. Founder of People in the Loop, a national AI community for people who actually build, not just talk about it.
Nina Thomas has spent 20+ years in enterprise technology adoption, most recently leading Microsoft Copilot training for 20,000+ employees at Fortune 500 scale. She's a Microsoft-trained Immersion Experience Qualified Facilitator, hands-on Copilot sessions, not slide decks. She kept going past Copilot: real production Claude implementations for real clients, and People in the Loop, the national AI community and business she built around it.
Every PITL Enablement session runs the way Microsoft itself trains facilitators to run one: hands-on, in the room, building the real thing live instead of presenting a deck about what's possible. That immersion-style method is the whole approach here, applied to Claude the same way it was built for Copilot. Teams don't watch a demo. They leave with something working.
Human in the loop isn't a slogan here, it's the actual method. AI agents can do real work, but someone has to stay close enough to the work to know when the agent is right, when it's wrong, and when a human needs to step back in. That's what enablement means in practice: not "install the tool," but "build the habit of staying in the loop while the tool does more."
Real engagements, described without client names.
A 40-person healthcare practice went from "we have Copilot licensed for everyone" to a working front-office intake and scheduling assistant, built live in a single Implementation day.
A small professional-services team used an Assessment to find the one workflow costing them the most manual hours, then had it running in Claude before the Retainer's first month was out.
“I closed the tab with a system for the first time. Not just a good answer.”
Every Assessment, Implementation, and Retainer runs with Nina in the room. No account handoff to a junior team.
Start with an Assessment